Refund policy

At Growveda, we take pride in delivering pure, natural, and high-quality Ayurvedic hair care products. Each product is carefully packed and checked before dispatch to ensure you receive it in the best condition.

✨ Please note our policy:

• We do not offer returns or refunds on any products once they are purchased.
• However, we do allow exchange only in the following cases:
  - If you receive a damaged product
  - If you receive a wrong product that is different from your order

⚡ Exchange Guidelines:

• You must notify us within 48 hours of delivery with proof (order ID + product image/video).
• The product must be unused, unopened, and in original packaging for the exchange to be processed.
• Once verified, we will arrange for a replacement of the same product (or closest available option).

We appreciate your understanding, as our products are herbal and personal-care based, making returns/refunds not possible for hygiene and safety reasons.

If you face any issue, our customer care team is always here to help you with a smooth and quick exchange process.

For support, write to us at : thegrowvedaofficial@gmail.com